Privacy Policy

This privacy policy sets out how Rooted In Sound uses and protects any information that you give to us when you use this website. Rooted in Sound is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Rooted In Sound may change this policy from time to time by updating this page. You should check this page every occasionally, to ensure that you are happy with any changes. This policy is effective from August 3, 2023

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OUR PRIVACY POLICY WILL NOTIFY YOU OF THE FOLLOWING:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in your information.

WHAT WE COLLECT

We may collect the following information:

  1. name

  2. contact information including your email address and phone number

  3. address

  4. information relevant to all customer purchases

REGISTRATION

To contact us or schedule a session using this website, a user must first complete a contact or registration form. During registration, a user is required to submit certain information such as name, email address, username and password. This information is used to contact you about the services/products on our site in which you have expressed interest. We require this information to understand your needs and provide you with a better service.

ORDERS

We request information from you on our order form. To buy from us, you must provide contact information like name, email address, phone number, shipping address and financial information like credit card number and expiration date. This information is used for billing purposes and to fill your orders and to complete transactions only. If we have trouble processing an order or completing a transaction, we will use this information to contact you.

INFORMATION COLLECTION, USE, AND SHARING

We are the sole owners of the information collected on this site. We only have access to and collect the information that you voluntarily give us via email or other direct contact from you. We will never sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. We may send periodic promotional emails about new services, classes, products, special offers or other information which we think you may find interesting using the email address which you have provided. You have the option to opt out at any time by writing, calling or emailing us. We may contact you via email in the future to tell you about any changes to this policy.

YOUR ACCESS TO AND CONTROL OVER YOUR INFORMATION

You may opt in or out of any future contacts from us at any time. You can do the following at any time by contacting us via regular mail, through our email address or the phone number given on our website. You may want to:

  1. See what data we have about you, if any.

  2. Change/correct any data we have about you.

  3. Have us delete any data we have about you.

  4. Express any concern you have about our use of your data.

SECURITY

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job for example, filling an order, billing, scheduling or customer service are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at Wyatt@rootedinsound.com